Monday, July 22, 2013

UPDATE: Library Systems Down July 24th


UPDATE:  The Suffolk Universities Libraries (Sawyer, Law NESAD, Madrid) are migrating to a new automated platform on July 24th.

Much of Sawyer Library’s online functionality (and the functionality of the Law, NESAD and Madrid Libraries) will be unavailable for most of the day on Wednesday, July 24, 2013.
The Library is migrating our Innovative Millennium System to the new Sierra platform, in order to establish improved functionality in library operations.

What does that mean to users?  The Library systems will be down from 4-6 hours.  This means the catalog will not be accessible.  You cannot look up books in the online catalog, look at your circulation record, or renew books online.   Checking-out a book at the Sawyer Library will be handled manually on the 24th.  Since our off-campus authentication system, our proxy server, is also part of our Innovative Millennium System, you will not be able to access databases from off-campus on much of that day.  If you are ON campus, the database should pick up a Suffolk IP address and let you in, so if you can visit the Boston (or Madrid) Campus--and it doesn't have to be the Library itself--you should still be able to access the databases through non-proxyized links that you can find here. (Just click the tabs on the guide for the alphabetical lists of links to all our databases.)

And here is another work-around.  The free web version of WorldCat allows you to look up a print book and then set your zip code to pinpoint a library that owns it.  Set your zip code as 02108 and Sawyer or the Law Library should come up if we own it.  If you click the link for our book or library, you might get an error but if that happens, just click on a different library on the list and get the call number from their catalog.  Since most academic libraries use the same call number, you can take their call number to our stacks and probably find the book.  If you are ON campus, you can also use this version of WorldCat. Look for the green tag for "Sawyer Library" when you search.  The base call number will be listed in the "Class Descriptors" field following LC:

We are sorry for any inconvenience this service interruption will cause.  But we are doing this to provide a better, more flexible, and more secure library system that will make it easier for us to provide the best library service possible.

Updates will be provided via social media.  So, on the 24th, keep an eye on our Facebook and Twitter feeds for when things are back to normal.

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