Sunday, January 30, 2011

Database Alert: Shifting Shortcuts at Hoover's Online

This past week, we got an email that our Hoover's Online "account" had been "Transitioned Successfully" to a new platform and URL. The only problem is that there were still a few technical issues to be resolved in the new interface and it appears that in attempting to resolve those issues with a "patch," the company has compromised access to the new platform. Sometimes it works and sometimes it doesn't. Meanwhile, we received another email that the access to the older URL would be lost this weekend!

Since our homepages, controlled by University Web Services, take one or more days to publish out, we're not sure how to set the shortcuts, if the old one is about to be turned off but the new one isn't working properly!

So, let's give our users a few options and work-arounds.

If the new platform is working, it is probably better to use it. Here is a link:

As always, off-campus you will need to login with your name and Suffolk ID number. But do not be surprised if, after login, you get one of those ominous gray error boxes that reads "Google has disabled use of the Maps API for this application. The client ID provided is not valid for this site." Just click OK and continue.

In case the new interface produces a "502 Bad Gateway" error, you can try the old link:

And if THAT doesn't work, remember that much of the Hoover's content, minus a few bells and whistles, is in LexisNexis Academic. For that substitute content, see:

Hoover's Company and Industry Reports

Hoover's Company Records - Basic Record

Hoover's Company Records - In-depth Records

Hoover's IPO Reports

We hope to get Hoover's stabilized shortly. If you have any questions, please talk to us at the Reference Desk.

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