Monday, October 5, 2009

Meebo Instant Messaging

What is Meebo?

While reading the Mildred F. Sawyer Library Blog, you may have noticed the box on the right side of the page that reads “SawLib.LiveHelp." The Reference staff is now offering a means for the Suffolk University community to ask a question using Meebo, which is an instant messaging system. Simply go to the library blog page and type a question. You are automatically signed-in to Meeboquest. When you send us a message, we will try to answer immediately. In addition to our telephone and email services, Meebo is another way for our patrons to obtain reference service.

If Librarians are not currently available...

If reference librarians are not available, the Meebo box will read "Away,"
"e-mail us instead." In this case, please email your question to or call 617-573-8532. Occasionally Meebo accidently logs us out, and the message in Meebo box reads,"leave a message." The Meebo system does not, however, actually leave us messages, therefore it is important to use email or phone as your alternative means of reaching us.

What kind of questions may I ask?

We will attempt to answer all of your questions about library resources and
services. Any question you might ask at the Reference Desk is appropriate.
In order to answer your questions fully, you may be asked to email the
librarian or to schedule a research consultation.

[FIND Meebo on the Mildred F. Sawyer Blog Page]

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